Booking and management platform for at-home pet grooming
Pelomatto is a startup that makes it easy for everyone to have their pets washed and groomed at home. Users can simply book their appointment online, and Pelomatto will leverage its network of professionals and take care of the rest.
UX/UI
React
Mongo DB
Client
Pelomatto.it
Year
2023 - present
Budget
> 40k (25k through Non-Repayable Financing )
Background
The founders of Pelomatto reached to us with a stressful problem: they were struggling with managing an increasing volume of appointments. They were using Shopify and a no-code management tool, and they reached the point where these tools were limiting their speed and possibility of innovation.
We designed a mobile-first booking flow that allows users to select the service they need, customized for their pet’s needs.
The system automatically matches the customer’s request with the groomers distance and availability, thus showing the best options for booking.
The platform allows to manage complex bookings. Managers can easily see and manage the availability of customer and groomer, filtering only groomers that are in a certain range, and calculating the km for the gas costs refund.
The platform allows to collect and manage bookings data of both owners and pets. This way, Pelomatto can offer an exceptional customer service, and making every recurring appointment even more tailored to the customer’s needs.